- For passengers
- IEV Services
ЗThe order is accepted no later than the time required to deliver the car to the pickup point.
An order cannot be accepted without information in any of the fields of the order form.
The service is provided only after full payment (through website or by cash or card in Terminal ”B”), after presentation of the voucher in printed or electronic form.
You can cancel your order of with the return of the amount of payment not later than 1 hour before the pickup time.
The provision of services may be refused in the following cases:
▸ if the amount of passengers exceeds the number of seats in the car;
▸ if the quantity of luggage exceeds the capacity of the luggage compartment in car
▸ if the passenger is drunk and aggressively behaves.